I am still greaving my loss of my grandmother and expected to be treated by this " owned " business with dignity and respect.Desired Settlement: I want a formal apology in writing and the refund check. Their practices are unprofessional and predatory. Unity Funeral Chapel has been in the community for many years and this is the first time I have to deal with them. A copy of the cashed appears in your account next business day. I spoke with a representative at bank and was told that it doesnt take this long. told me that he is waiting for a copy the cashed check from bank. I spoke with the on December **, 2014 and was told the same story. I picked up my grandmother's ashes on November ** and recieved no refund check. Unity Funeral Home refuses to show me a copy of cashed check and cannot find the chapel personnel who issued the check. Unity Funeral Chapel alleges that a refund check issued to me and cashed on November *, 2014 in the amount of $700.00. The contracted money for the burial services were paid to Unity as per the insurance company, TransAmerica on Novermber *, 2014. We are so grateful for Mr.Review: Unity funeral Chapel was used for my grandmother's, funeral and burial on November *, 2014. Friends and family that attended the services mentioned how well organized and coordinated everything was. His attention to every detail and careful planning made our mother's funeral services feel like a celebration of her life, exactly as she would have wanted it. He was right! The funeral Director, Dean Wilson, took his time to guide us through the entire process, allowing us to grieve at our own pace without the pressure of having to make unnecessary expenses. Some people had suggested the more popular chain funeral homes in our neighborhood but our pastor suggested that we reach out to Benta's as they are a family owned establishment and work well with the community. The sudden loss of our mother took an emotional toll on us and we had to quickly navigate our options to ensure that her wishes were fulfilled after her passing. “Our family had never experienced the loss of a close relative and we were very new to the funeral process. Wilson, may God bless and watch over you always!!! I don’t have the words to thank you for all you have done for my family!! Please be careful and stay SAFE!!! Wilson managed all the funeral arrangements for me so I could grieve my mom and sister!! With all that said, Mr. Both my mom and sister were buried within a week which impressed me given all the deaths going on in NYC due to COVID 19. He kept me informed every step of the way and his demeanor was that of empathy. He accommodated all of my requests and never said no. He was a GODSEND!!! This man worked endless hours to get things done. I then called Benta’s and asked to speak to Mr. I found Benta’s Funeral Home via a web search and was impressed by their reviews in particular that of Mr. I didn’t even know where to begin since I have never planned a funeral. I just recently loss both my mom and sister within 5 days of each other. I would 100% recommend Benta to family and friends.” He catered mom's service to our needs both financial and sentimental. There was never any pressure from Dean to buy the most expensive casket or include the additional limo expense. They took great attention to all the details, even the smallest ones were not overlooked. Dean and his team at Benta made all those fears vanish. I know the other reviews make this place seem like a nightmare and it worried me at first, too. A simple gesture that will forever stay embedded in my memory and our hearts. Dean went the extra mile for us, making a stop at my mother's building during the funeral procession to leave flowers at the front steps. Benta was recommended to us by the pastor of Our Lady of Lourdes Church and I have zero regrets. This is a difficult, confusing, and very overwhelming process, but Dean made it all feel so effortless. From the moment we met, he made my family and I feel at ease. “Dean Wilson - what an incredible human being.
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